Nov 2021 to present
The Outlook
Executive Producer and CEO. Co-founded and lead Australia's premier platform for product, design, and leadership, a profitable, founder-led events and media business.
Experience
Nov 2021 to present
Executive Producer and CEO. Co-founded and lead Australia's premier platform for product, design, and leadership, a profitable, founder-led events and media business.
Jan 2024 to Sep 2025
Director, Experience Design. Led large-scale transformation strategy for government and enterprise, aligning stakeholders around a shared vision and measurable outcomes.
Aug 2019 to Jan 2022
Director, Experience Design. Built a world-class design capability from the ground up and led design for Human Capital across complex enterprise.
Sep 2018 to Aug 2019
Senior Manager, Experience Design. Defined a modern product vision and strategy for the industrial design software used by teams around the world.
Feb 2016 to Jul 2017
Manager, Experience Design. Delivered the product strategy and experience vision to transform Australia Post's deliveries experience across the business.
Overview
Expertise
Twenty years leading design and strategy, and the things I do best.
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Work
Fractional and embedded leadership for teams that need senior direction.
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Ideas
Thinking out loud on design, strategy, and how good work gets made.
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AI
How I build with AI, and a clear-eyed view of what it changes.
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Leadership
A six-month program for the design and strategy leaders coming up.
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Me
The values, the background, and the person behind the work.
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Featured keynote
Design is often misread as a finishing layer. Drawing on two decades across technology, government, and professional services, this talk reframes it as the method for making sense of the unknown: clarity in ambiguity, direction through complexity, and confidence where none exists.
I'm always up for a chat with people doing meaningful work. Whether you've got a specific challenge in mind or just want to explore what's possible, let's find some time to chit-chat.
Book in time